Privacy Policy
1. PRIVACY AT A GLANCE
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the website’s legal notice (Impressum).
How do we collect your data?
Your data is collected in part by you providing it to us. This may include data you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter the website.
What do we use your data for?
Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. For this and other questions about data protection, you can contact us at any time using the address provided in the legal notice.
You also have the right to lodge a complaint with the competent supervisory authority.
Additionally, you have the right to request the restriction of processing of your personal data under certain circumstances. Details can be found in the privacy policy under “Right to Restriction of Processing.”Analysis Tools and Third-Party Tools
When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you.
You can object to this analysis or prevent it by not using certain tools. Detailed information about these tools and your options to object can be found in the following privacy policy.Inquiries via the Service Portal
You can submit vehicle-related inquiries via our service portal. The following data is collected and processed in the service portal:- VIN / Serial number
- Mileage
- Is the vehicle registered?
- Date of first registration
- Contact details:
- Company
- Contact person
- Street
- House number
- Postal code
- City
- Reason for inquiry
- Description of warranty service // Problem description
- Cost estimate (scan / PDF)
- Cost of the estimate
- Scan of vehicle registration
- Scan of maintenance booklet
- Images / videos of the problem
- Part numbers of spare parts // Description of spare parts
The data is collected and processed using the software “Jira” (Service Management). Jira is a product of:
Atlassian Germany GmbH
Poststr. 33
20354 Hamburg
Germany
Your data is processed in the “Atlassian Cloud.” It is stored by “Atlassian Germany GmbH” in “AWS data centers” in Frankfurt am Main, Germany.
In warranty and goodwill cases, the data mentioned is processed to fulfill the contractual relationship. The processing is based on Art. 6(1)(b) GDPR. The storage period is 10 years.
In all other cases where you use the service portal (e.g., for spare part inquiries), the data is used to receive your request. The processing is based on Art. 6(1)(f) GDPR. The storage period is limited to the processing of your request and, if applicable, statutory and contractual retention obligations.2. HOSTING
External Hosting
This website is hosted by an external service provider (host). Personal data collected on this website is stored on the host’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data, and other data generated via the website.
The use of the host is for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR).
Our host will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.Conclusion of a Data Processing Agreement
To ensure data protection-compliant processing, we have concluded a data processing agreement with our host.3. GENERAL INFORMATION AND MANDATORY DISCLOSURES
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data are data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.Information About the Responsible Party
The responsible party for data processing on this website is:
ANTRIC GmbH
Josef-Baumann-Str. 37b
44805 Bochum
Germany
Managing Directors: Gregory Hancke & Peter Wang
VAT ID No.: DE336006787
Commercial Register: Amtsgericht Bochum
The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may revoke consent already given at any time. An informal email notification to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING AT ANY TIME; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21(2) GDPR).Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.Right to Data Portability
You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the browser’s address line from “http://” to “https://” and by the lock symbol in your browser line.SSL or TLS Encryption
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.Access, Deletion, and Correction
Within the scope of applicable legal provisions, you have the right at any time to receive free information about your stored personal data, its origin and recipients, and the purpose of data processing. You also have the right to request the correction or deletion of this data. For this and other questions regarding personal data, you can contact us at any time using the address provided in the legal notice.Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time using the address provided in the legal notice. The right to restriction of processing applies in the following cases:- If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you require it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have filed an objection under Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data – apart from being stored – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.4. DATA COLLECTION ON THIS WEBSITE
Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept them, accept cookies in certain cases or generally exclude them, and activate automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary for the electronic communication process or for providing certain functions you request (e.g., shopping cart functionality) are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent for cookie storage has been requested (e.g., consent to store cookies), processing is based exclusively on Art. 6(1)(a) GDPR; consent can be revoked at any time.
Any other cookies (e.g., cookies used to analyze your browsing behavior) are addressed separately in this privacy policy.Server Log Files
The website provider automatically collects and stores information in server log files that your browser automatically transmits to us. These include:- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, server log files must be collected.5. ANALYSIS TOOLS
Matomo (formerly Piwik)
This website uses the open-source web analytics service Matomo. Matomo uses “cookies,” which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is stored on our server. The IP address is anonymized before storage.
Matomo cookies remain on your device until you delete them.
The storage of Matomo cookies and the use of this analysis tool are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior to optimize both its website and its advertising. If consent has been requested (e.g., consent to store cookies), processing is based exclusively on Art. 6(1)(a) GDPR; consent can be revoked at any time.
The information generated by the cookie about your use of this website is not shared with third parties. You can prevent the storage of cookies by adjusting your browser settings; however, please note that doing so may limit the functionality of this website.
If you do not agree to the storage and use of your data, you can disable it here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you revisit this website.
Quelle: eRecht24